Information We Collect

When you interact with our platform, we collect different types of information to provide you with the best gaming experience possible. Some of this happens automatically, while other information you provide directly.

Personal Information You Provide

• Account registration details including email address, username, and password
• Profile information such as display name, avatar preferences, and game settings
• Communications you send to our support team or through community features
• Payment information when you purchase virtual currency or premium features
• Age verification data to ensure compliance with gaming regulations

Automatically Collected Information

• Device information including model, operating system, and unique identifiers
• Game progress, achievements, and in-game activity across our platform
• Session data such as login times, feature usage, and navigation patterns
• Technical data including IP address, browser type, and connection information
• Performance metrics to identify bugs and improve game functionality

How We Use Your Information

The information we collect serves specific purposes related to operating and improving our social casino platform. We don't sell your personal data to third parties.

• Maintaining your account and providing access to games and features
• Processing transactions for virtual currency and premium content
• Personalizing your gaming experience based on preferences and activity
• Communicating updates, promotions, and important platform notifications
• Monitoring for fraudulent activity and maintaining platform security
• Analyzing usage patterns to improve game design and user experience
• Providing customer support and responding to your inquiries
• Complying with legal obligations and enforcing our terms of service

Information Sharing and Disclosure

We share your information only in specific circumstances and always with appropriate safeguards in place.

Service Providers

We work with third-party companies that help us operate our platform. These partners include payment processors, cloud hosting services, analytics providers, and customer support tools. They're contractually obligated to protect your data and can only use it for the specific services they provide to us.

Social Features

When you participate in community features like leaderboards or friend challenges, certain information becomes visible to other players. This typically includes your username, profile picture, game scores, and achievements. You can control some of these visibility settings through your account preferences.

Legal Requirements

We may disclose your information if required by law, court order, or governmental request. This also applies when we need to protect our rights, investigate fraud, or ensure the safety of our users and platform.

Business Transfers

If Starfunasia undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We'll notify you before your data becomes subject to a different privacy policy.

Cookies and Tracking Technologies

Like most online platforms, we use cookies and similar technologies to make our service work properly and understand how people use it.

Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality like maintaining your login session
• Performance Cookies: Help us understand which features are most popular and where technical issues occur
• Functionality Cookies: Remember your preferences and settings across sessions
• Analytics Cookies: Provide insights into user behavior and platform performance

Most browsers allow you to control cookies through their settings. However, disabling certain cookies may affect your ability to use some platform features.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. This includes encryption, secure servers, and regular security audits.

However, no online platform can guarantee absolute security. We encourage you to use strong passwords, enable two-factor authentication when available, and avoid sharing your account credentials with others.

If we detect a security breach that affects your personal information, we'll notify you promptly and take appropriate steps to mitigate any potential harm.

Your Rights and Choices

You have control over your personal information and how we use it. Here's what you can do:

• Access Your Data: Request a copy of the personal information we hold about you
• Correct Information: Update or correct inaccurate data through your account settings
• Delete Your Account: Request deletion of your account and associated data
• Opt-Out of Marketing: Unsubscribe from promotional emails using the link in each message
• Data Portability: Request your data in a machine-readable format
• Withdraw Consent: Change your mind about optional data processing activities

To exercise these rights, contact our privacy team using the information at the end of this policy. We'll respond to your request within 30 days.

Children's Privacy

Our platform is designed for users who meet the minimum age requirements for social casino gaming in their jurisdiction. We don't knowingly collect information from individuals under the legal age.

If we discover that we've inadvertently collected information from someone below the required age, we'll delete that data immediately. Parents or guardians who believe their child has provided us with personal information should contact us right away.

International Data Transfers

Starfunasia operates in Malaysia, but our platform may be accessible from other countries. Your information may be processed in locations outside your home country, where data protection laws might differ.

When we transfer data internationally, we use appropriate safeguards such as standard contractual clauses and ensure that adequate protections are in place regardless of where the data is processed.

Data Retention

We keep your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we'll remove your personal data within 90 days, except for information we're required to retain for legal, tax, or regulatory purposes.

Some data, like transaction records, may need to be kept longer to meet financial regulations. Anonymized data that can't identify you personally may be retained indefinitely for analytical purposes.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform.

The "Last Updated" date at the top of this policy indicates when the most recent changes were made. We encourage you to review this policy periodically to stay informed about how we protect your information.